Privacy Policy

Privacy Policy

1. Overview

At iPartsZone LTD, protecting your personal data is a top priority. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

By using our services, you agree to the practices outlined below.

2. Information We Collect

  • Full name
  • Shipping and billing addresses
  • Email address and telephone number
  • IP address, browser/device information, and interaction history

3. How We Collect It

  • Directly from you: When placing an order, creating an account, or contacting support
  • Automatically: Through cookies and usage tracking tools
  • Third-party services: Including Google Analytics and Meta Pixel

4. How We Use Your Data

  • To process and ship your orders
  • To send order updates and respond to inquiries
  • To send promotional offers (if you’ve opted in)
  • To improve website performance and user experience

5. Cookies & Tracking

We use cookies to ensure functionality and enhance your shopping experience. By using our site, you consent to the use of cookies.

  • Essential cookies: Required for site functionality (e.g., shopping cart)
  • Analytics cookies: Used to understand website usage and improve content
  • Marketing cookies: Help deliver relevant ads through platforms like Google and Facebook

For more information, please review our Cookie Policy.

6. Data Sharing

We do not sell your personal data. We only share it with trusted third parties as necessary for business operations:

  • Payment processing: Revolut Business (PCI DSS compliant)
  • Shipping providers: Local and international couriers (e.g., Royal Mail, Maltapost)
  • Marketing tools: Google Ads, Meta/Facebook Business Suite

7. Data Retention

We retain your data only for as long as needed to fulfill orders, meet legal requirements, or provide customer support. Data no longer needed is securely deleted or anonymized.

8. Your Rights

In accordance with UK GDPR and other data laws, you may:

  • Request access to your personal data
  • Request correction or deletion of your data
  • Withdraw consent for marketing at any time
  • Request a copy of your data in portable format

To exercise your rights, email us at contact@ipartszone.co.uk.

9. Data Security

  • All data is transmitted over secure SSL connections
  • Access to customer data is limited to authorized personnel only
  • Our hosting is protected by active security monitoring and regular updates

10. Changes to This Policy

We may update this Privacy Policy to reflect legal or operational changes. Any updates will be posted on this page with the revised date. Continued use of the site implies acceptance of the new terms.

11. Contact

12. Legal Compliance

This policy complies with the UK General Data Protection Regulation (UK GDPR) and international standards where applicable.